Welcome to our step-by-step guide for setting up your Microsoft 365 Business account and configuring your domain. While the process isn’t difficult, we appreciate that it might be new for you, so feel free to put the kettle on and take your time.
This guide outlines the tasks you'll complete, as well as those we will handle for you. The entire process is expected to take around one hour. And remember, if you get stuck at any point, we’re here to help!
Step 1: Choose a Microsoft 365 Business Plan
- Visit the Microsoft 365 Business Plans page.
- Select the plan that best suits your business needs and follow the setup instructions, please see the video below:
Step 2: Sign In to Your Microsoft 365 Admin Centre
- Sign in to the Microsoft 365 Admin Center using the credentials you created during the setup.
Step 3: Add Your Business Domain
- In the Admin Centre, go to: Settings > Domains > Add Domain.
- Enter your domain name and follow the on-screen instructions to connect it to Microsoft 365.
- Microsoft will prompt you to verify ownership of your domain by providing a TXT record.
- Navigate to Settings > Domains > select your domain. You’ll see the TXT record, MX Records, and CNAME Records that need to be added to your domain registrar, which is us. Please copy these records, and it might be easier to take a screenshot.
Step 4: Raise a support ticket, and we will take care of the rest.
- Raise a support ticket on our portal at https://portal.webxdesign.co/ or email us at support@webxdesign.co with the TXT record, MX Records, and CNAME Records provided by Microsoft, and we will take care of the rest.
- We will update your records and other essential settings to ensure proper email routing and security. DNS propagation times may vary, but this is typically completed within a few hours.
Alternative: Let Us Handle the Entire Setup
Once you’ve purchased a Microsoft 365 Business Plan, we can manage the entire setup process for you. This includes configuring your account, setting up your domain, and updating all necessary DNS records. This service will require one hour of support time to complete, with any additional time billed as needed for future adjustments.